Support

Need help? You’re in the right place. This page guides you to the resources you need quickly and efficiently. Please feel free to email support@charitywin.org to get in touch with our Support Team if you need any help.

How to get support

  • FAQs: Browse our❓Frequently Asked Questions to find instant answers about orders, shipping, payments and partnerships.
  • Contact us: If you can’t find what you need, use the form on the ✉️ Contact Page to send us a message. We respond within two business days.
  • Legal & policies: Review our terms of service, privacy policy and accessibility statement for detailed information about using the site.
  • Resources: Charities interested in partnering can find eligibility criteria, step‑by‑step guidance and an application link on the 🔗 Resources Page.

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