Terms

INTRODUCTION

This website is operated by Charity Win. The terms “we,” “us,” and “our” in these Terms refer to Charity Win. By using this site — including all provided information, tools, and services — you agree to comply with all terms, conditions, policies, and notices stated herein.

By visiting our site or purchasing items from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), as well as any supplemental terms and conditions or policies referenced in this document or linked herein. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please review these Terms carefully. If you do not agree with all provisions, you may not access or use this website. If these Terms are deemed an offer, acceptance is limited exclusively to these Terms.

Any new features or tools added to the store are also subject to these Terms. You can view the current version of the Terms of Service anytime on this page. We reserve the right to change any part of these Terms by posting updates on our site, and it is your responsibility to check periodically for changes. Your continued use following posted modifications indicates acceptance of those modifications.

Our store is hosted by Shopify Inc., providing us with the online e-commerce platform used to sell our products and services.

SECTION 1 — SITE TERMS

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, or that you are the age of majority and have allowed your minor dependents to use this site under your supervision.

You may not use our products for unlawful or unauthorized purposes. While using our Service, you must comply with applicable laws, including but not limited to copyright laws.

You are prohibited from transmitting any harmful or destructive code, such as worms or viruses. Violation of these Terms will result in immediate termination of your Services.

SECTION 2 — CONDITIONS

We reserve the right to deny service to anyone at any time, for any reason.

You acknowledge that your content (excluding credit card information) may be transmitted in an unencrypted format and may be subject to (a) transmission across multiple networks, and (b) modifications to conform to technical requirements of connected networks or devices. Credit card details are always encrypted during network transfers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any aspect of the Service or access to it without express written permission. The headings in this agreement are for convenience only and do not limit or affect the Terms.

SECTION 3 — ACCURACY, COMPLETENESS, & TIMELINESS

We are not liable for information on this site that is inaccurate, incomplete, or outdated. Content on this site is provided as general reference only and should not serve as your sole basis for making decisions. Reliance on site content is at your own risk.

This site may contain historical data, which is offered for reference only and may not be current. We reserve the right to update site content at any time, without obligation to do so, and you accept responsibility for monitoring changes.

SECTION 4 — MODIFICATIONS TO THE SERVICE & PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time. We are not liable for any price change, suspension, or discontinuation of the Service.

SECTION 5 — PRODUCTS & SERVICES

Some products or services may be offered exclusively through our website and can have limited quantities. Any return or exchange must follow our Return Policy.

We strive to display our products’ colors and images accurately; however, we cannot guarantee that your monitor’s display will be precise.

We reserve the right, without obligation, to limit sales of our products & services to any individual, region, or jurisdiction. We may exercise this right on a case-by-case basis. Product & service descriptions or pricing are subject to change at any time without notice. We may discontinue any product or service at any time.

Per our return policy, customers must secure their own return shipping label. We do not provide prepaid return shipping labels. Because our products may be made from fine fabrics or other workable materials, we do not offer discounts or return labels due to damaged packaging or boxes. Partial returns are not accepted; items must be returned unused and in their original packaging. We reserve the right to refuse a return if the product’s condition is not acceptable upon inspection.

We do not guarantee that the quality of any product, service, or information will meet your expectations, or that any errors will be corrected.

SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We may refuse or limit any order you place. Such restrictions can include orders placed by or under the same account, credit card, billing address, or shipping address. If we revise or cancel an order, we may attempt to notify you via the email, billing address, or phone number you provided during the order process. We reserve the right to prohibit orders we believe are placed by resellers, distributors, or dealers.

You agree to promptly provide accurate and current purchase and account information for all transactions. This includes updating credit card numbers, expiration dates, and email addresses so we can finalize transactions and contact you if needed. Refer to our Returns Policy for more details.

SECTION 7 — OPTIONAL TOOLING

We may offer access to tools managed by third parties over which we have no oversight or control.

You acknowledge that any such tools are provided on an “as is” and “as available” basis, with no warranties or endorsements. We bear no liability arising from or related to your use of third-party tools.

Use of any optional tools provided through the site is solely at your discretion and risk. Ensure you understand the terms under which these tools are offered by their respective providers.

Future services and features introduced on the website — like new tools or resources — will also be governed by these Terms.

SECTION 8 — THIRD-PARTY LINKS

Certain material, products, and services available through our Service may involve third-party sources.

We do not control or warrant the content of any third-party websites linked on our site. We disclaim liability for any third-party materials, websites, products, or services.

We are not responsible for harm or damages related to third-party transactions. Review third-party policies carefully before you engage in any transaction. Any complaints or inquiries regarding third-party products should be directed to the respective third party.

SECTION 9 — USER COMMENTS, FEEDBACK, & OTHER SUBMISSIONS

If you send us certain submissions (e.g., contest entries) or unrequested ideas, suggestions, proposals, or other materials (collectively, “comments”), you agree that we may edit, copy, publish, distribute, translate, or otherwise use them in any medium at any time.

We are not obligated to (1) maintain any comments in confidence, (2) compensate you for comments, or (3) respond to comments.

We may monitor, edit, or remove content we deem unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that infringes a party’s intellectual property or these Terms.

You agree that any comments you make will not violate third-party rights, including copyrights, trademarks, privacy, or other personal or proprietary rights. You further agree that your comments will not include libelous or otherwise unlawful material, nor any malware that might interfere with the Service’s operation. You may not use a false email address, impersonate another individual, or mislead us or other parties as to the source of any comments. You alone are responsible for the accuracy of the comments you provide.

SECTION 10 — PERSONAL INFORMATION

Submission of personal information via our store is regulated by our Privacy Policy. View our Privacy Policy for more details.

SECTION 11 — ERRORS, INACCURACIES, & OMISSIONS

Periodically, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping fees, transit times, or availability. We reserve the right to correct these errors and to update or cancel orders if any part of the Service or related website is inaccurate at any time without prior notice (including after you have submitted your order).

We are not required to update or amend information in the Service or on any related website except as required by law. No stated update or refresh date should be taken to indicate that the information in the Service has been modified or updated comprehensively.

SECTION 12 — PROHIBITED USE

You may not use the site or its content:

  1. For any unlawful purpose
  2. To solicit others to commit unlawful acts
  3. To violate international, federal, or local regulations, rules, or laws
  4. To infringe upon our intellectual property rights or those of others
  5. To harass, abuse, insult, defame, or discriminate based on protected characteristics
  6. To submit false or misleading data
  7. To upload or transmit malware or other destructive code that affects the Service or related sites
  8. To collect or track the personal data of others
  9. To spam, phish, pharm, pretext, spider, crawl, or scrape
  10. For any obscene or immoral purpose
  11. To bypass or interfere with the Service’s security features

We may terminate your use of the Service or any related site if you violate these prohibitions.

SECTION 13 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, nor that the results obtained will be accurate or reliable.

You acknowledge that we may remove the Service or parts of it temporarily or permanently without notice. Your use of the Service is at your own risk. Unless otherwise stated, the Service and all products delivered to you via the Service are provided “as is” and “as available,” without representations, warranties, or conditions of any kind—explicit or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Under no circumstances shall Charity Win, its officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be held liable for any loss, claim, or damages (direct, indirect, incidental, punitive, special, or consequential), including lost profits, lost data, or similar damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such areas our liability is limited to the greatest extent allowed by law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Charity Win, along with our parent entities, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand (including reasonable attorneys’ fees) made by any third party arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of another party.

SECTION 15 — SEVERABILITY

If any portion of these Terms is determined to be unlawful or unenforceable, that portion shall be enforceable to the fullest extent permissible by law, and the unenforceable portion shall be severed from these Terms. The remainder of the agreement remains valid.

SECTION 16 — TERMINATION

Any obligations or liabilities incurred prior to termination will survive the termination of this agreement.

These Terms are effective unless terminated by either you or us. You may end this agreement at any time by notifying us that you no longer wish to use our Services or by discontinuing your use of this site. If we believe you have violated these Terms, we may terminate this agreement without notice and you will remain responsible for any outstanding amounts up to and including the date of termination.

SECTION 17 — ENTIRE AGREEMENT

Our failure to exercise or enforce any portion of these Terms does not constitute a waiver of that provision.

These Terms of Service, and any policies or rules posted by us on this site, constitute the complete agreement between you and us regarding the Service, overriding any prior or concurrent communications and proposals, whether oral or written. Any ambiguities in these Terms shall not be construed against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms, and any separate agreements by which we provide you Services, are governed by and interpreted in accordance with the laws of the United States.

SECTION 19 — CHANGES TO TERMS

You can review the most recent Terms of Service at any time on this page. We may update, replace, or change any part of these Terms by posting updates on our website. It is your responsibility to check our site regularly for modifications. Continued use of or access to our site following any posted changes indicates your acceptance of those changes.

SECTION 20 — INTERNATIONAL SHIPPING & SHIPPING OUTSIDE THE CONTIGUOUS UNITED STATES

For orders outside the contiguous U.S. or international shipments, please request a shipping quote before placing an order. If an order is already placed, we will email you a quote. If the quote is not approved, we will refund your order. If you have any questions about international shipping, contact us prior to purchase. We reserve the right to cancel and refund an order if the shipping quote is unpaid.

SECTION 21 — WHOLESALE ORDERS & BACKORDERS

We value our wholesale customers. In certain circumstances where large wholesale orders require backordered products, the following policy applies:

  1. Backorder Requirements: If we cannot fulfill your entire order due to stock limitations, we will backorder the items, delivering them when available.
  2. Deposit: A 50% deposit is required to secure backordered items. This deposit ensures you receive the necessary products as soon as possible, while allowing us to manage inventory and resources effectively.
  3. Estimated Delivery Time: We will provide an estimated timeline for backordered products, which can vary based on availability, production, and shipping. We will strive to keep you informed about your order status.

If you have questions about this policy, contact our support team.

SECTION 22 — INTELLECTUAL PROPERTY

All content on this site, including but not limited to text, graphics, logos, button icons, images, audio clips, and software, is the exclusive property of Charity Win or its content suppliers and is protected by intellectual property laws. You must not use any trademarks, service marks, trade dress, or other marks featured on the site without prior written consent from us.

SECTION 23 — DISPUTE RESOLUTION & ARBITRATION

Any dispute, claim, or controversy arising out of or related to these Terms, or the breach thereof, that cannot be resolved through negotiation within 30 days shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association (or equivalent). Arbitration shall take place in a mutually agreed-upon jurisdiction, and the arbitrator’s decision will be final and binding, subject to any court review only as permitted by law.

Class Action Waiver: You agree that any disputes or claims must be brought in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

SECTION 24 — FORCE MAJEURE

We will not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from events or circumstances beyond our reasonable control, including acts of God, natural disasters, strikes, war, acts of terrorism, epidemics, or disruptions in telecommunications.

SECTION 25 — ASSIGNMENT

We may assign or transfer our rights and obligations under these Terms, in whole or in part, to a third party at our discretion. You may not assign or transfer any rights or obligations under these Terms without our prior written permission.

CONCLUSION

All questions or comments about these Terms can be directed to our Support Team via email.